''The Biggest Childcare Provider In The South West''



As policy all of our supervised and supported contact staff must complete a thorough training course before undertaking any supervision sessions alone.

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Supervised Contact Course

  • Awareness of the policies and procedures of our service we provide
  • Familiarity relevant to the need for supervised and supported contact
  • Why we provide contact for children
  • Report writing for contact session. Practical assessments
  • Management of difficult situations
  • Management of dangerous situations
  • Working with adults and children with special needs and disability.
  • Integrity training
  • Cultural awareness and sensitivity training
  • Value’s and standards of children
  • How to deal with aggressive behaviour
  • Familiarity with relevant legal, welfare and government processes
  • Separation issues and how these affect supervised contacts
  • Dealing with vulnerable children and adults
  • Parenting skills

Wherever possible we will always retain the same supervisors for the duration of the contact sessions to ensure continuity, and enable the children and parents to build up good relationships with the supervisor. The idea of the service is to enable social workers and solicitors to have an insight into the parenting skills, interaction and relationship between parents and child, or those being observed. The amount of detail recorded can be determined on an individual basis.  

Have you not got a spare 6 hours? No problem we can develop a course around your needs.
​ We can split the syllabus over 2 days. Let us know what you prefer and we will do our best to accommodate it. 
A course for you

​​Click here to visit all our Training Courses by Children's Contact Services

How To Book
Our Course We Offer
 The Course Content
The importance of training?

6 hour supervised contact course - including presentations and story work

This course is recommended for professional people who work in the care of infants and children, and wish to become a supervised contact worker. The training includes everything you need to know about supervised contact in the childcare industry. A course not to be missed.  

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Our training policy


If you are a child course training provider please email us to enquire about listing your courses advertise with Alphabet 


We have a range of courses to suit your needs so please do not hesitate to contact us.

Our supervisors have experience in supervising sessions between sibling groups and parent and child meetings. We have worked with a wide range of children from small babies under 6 months to teenagers. The so what? Our supervised training course will give you the right skills to become a competent contact worker. This will in turn allow you to become a supported worker as well. We will arm you with all the skills required to develop your skills in this area or indeed start a whole new career. We even have jobs too so please do get in touch if you are interested in this avenue.

Our Supervised Contact Course for you

Alphabet Childcare is a trading name used by Children's Contact Services Ltd, Registered in England and Wales at 184a Henleaze Road, Henleaze, BristolBS9 4NE, Registration Number. 08423624